Powervision will replace your product or part free of charge if your product or part has a manufacturing defect that is covered by the warranty

  1. If our Customer Support Team determines that your problem qualifies under warranty coverage, you will be issued an RMA (Return Merchandise Authorization) number
  2. Prepare a package to return to Powervision.
  3. Please include your original receipt and a clearly written explanation of the problem
  4. Write your RMA number on the outside of the box and send to the appropriate address based on received instructions.

Note: Please do not hand deliver your product to the RMA facility, even if you are local.  These locations are not setup to receive visitors.  Thanks!